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Frequently Asked Questions

How Does it Work?
Simply call MedEx Direct toll-free at 1-877-899-6337 or, better yet, have your doctor’s office fax your prescription toll-free to 1-877-899-6360. The MedEx Direct pharmacists will fill your prescription, then ship it via UPS Next-Day or Two-Day Delivery.

What Will This Cost?
The phone call is FREE. The delivery is FREE. In most cases, you will also find that
our prices are significantly less than those at traditional retail pharmacies.

How Do I Pay?
You can pay for your prescriptions with any major credit card or with a personal check by phone, your choice.

Does MedEx Direct Accept Prescription Drug Plans?
Most insurance company plans accepted. We accept all Medicare Part D plans. Your only responsibility is your co-pay.

Can I Speak With a Pharmacist?
You bet. The pharmacists at MedEx Direct are available to answer your prescription-related questions any time Monday through Friday from 8 a.m. to 7 p.m. EST. You may also leave a voice-mail message after hours or on weekends, and a pharmacist will personally return your call.

Will My Medical Information Remain Confidential?
By all means. Other than the standard data we exchange with your doctor or insurance provider, state law prohibits the release of patient information to any other business, person, or entity.

Can I Transfer Prescriptions to MedEx Direct from Another Pharmacy?
Yes. Simply call toll-free 1-877-899-6337 with your current pharmacy’s phone number and the prescription number (located on the label of your prescription bottle). Or, if you would prefer, give us your doctor’s phone number, and we will handle the transfer for you.

 
MedEx Direct 1-877-899-6337
Just Attends 1-800-322-2721
 
PetEx 1-877-738-3950